“The wise in heart will be called understanding, and sweetness of speech increases persuasiveness” (Proverbs 16:21).
I confess there have been times when my passion for something has caused me to raise my voice to a volume so loud that it precluded the possibility of being heard. On those occasions, especially with my children, I could see them pulling back and no longer engaging in conversation. I would quickly catch myself and say to them, “My passion and volume doesn’t make me right. I still want to hear your side.”
In the course of the day, we sometimes have to defuse a tense conversation with a softer, sweeter tone. It’s then we have the best chance of being heard.